Ring! Ring!
Me: “Hello”
Young call centre lady: “Hello, I am calling because we are giving away photovoltaic panels, it’s a promotion”
Me: “What do you mean, you give them away?”
Her: “You don’t pay for them!”
Me: “You mean I don’t pay because I get back my investments through savings, right?”
Her: “Well, sort of this, yes”
Me: “I thought so; well, I happen to be on the market for a complex system involving photovoltaic, heat pumps, climatisation, so send your guy in”
Her: “Thanks”
{A week later} Knock, knock!
Me: “Come in, have a look!”
Salesman: “Hello – before we start, can I also speak to your wife?”
Me: “Well yes, but… why?”
Him: “It’s our procedure”
Me: “I see. Here she is. Anyway, what information do you need?”
Him: “I’m here to see whether you qualify for our promotion for photovoltaic panels, I need your name, address, tax code and average yearly electricity spend.”
Me: “Is that all you need to prepare a quote? I haven’t told you anything about heating, or anything else I want to achieve, you haven’t seen the house, how can such a quote ever be right?”
Him: {this is pure comedy} “Sir, we are experts. I will see you in 15 days with the quote, but next time, please have your wife in attendance, because you will need to make a decision.”
Me: “I can’t make a decision like that on the spot, send me the quote beforehand, and if I am interested we’ll talk”
On a scale from 0 to 10, how likely do you think it is that I buy anything from these people?